🌟 We’re Hiring!

Engagement Ambassador

Hybrid working style with the ability to travel across Suffolk & North East Essex.

0 hours, Permanent

£15.49-£21.24 per hour plus amazing benefits package included!

Must drive and have access to a vehicle

Xyla, part of Acacium Group, is an integrated healthcare solution that improves people’s lives and alleviates the demands of the UK healthcare system. Our services help people avoid hospital or accelerate them safely through it, with specialist support in their community or homes whenever needed. 

This role will support the delivery of initial assessments and booking calls for the NHS Diabetes Prevention Programme (NDPP), as well as promote both the NDPP and the Type 2 Diabetes Path to Remission Programme at engagement events across the local area.

We are looking for a motivated and personable individual who can build and maintain strong relationships with key stakeholders, including primary care networks, community organisations, and local businesses. You will play a key role in increasing awareness of our services, encouraging referrals, and positioning the Health & Wellbeing team as a trusted partner within the health system. This will involve delivering presentations, attending community events, and representing the service in a professional and engaging manner. The role will also require working directly with service users via telephone to complete one-to-one initial assessments and booking calls as part of our central health coaching team.

💡 About the Role

In this role, you will:

• Attend GP practices, local health groups, and primary care meetings to promote the services available in the area.

• Provide feedback following events and share new contacts with our central engagement team.

• Support communication and outreach activities (e.g., public events, training sessions, awareness campaigns, communications materials, social media) to promote the services and encourage referrals.

• Complete initial assessments and booking calls for the Diabetes Prevention Programme.

🎯 What You’ll Bring

We don’t expect perfection. If most of this sounds like you, we’d love to hear from you:

• Experience working in a primary care setting or delivering NHS Diabetes Prevention Programme (NDPP) and NHS Type 2 Diabetes Path to Remission Programme (T2DR). 

• A positive and proactive approach with the ability to motivate, engage and assist partnership delivery.

• A passion for health improvement.

🌍 Why Join Us?

• Your work will directly shape decisions that improve our services.

• You’ll help us maximise value by ensuring data quality.

• You’ll be part of a supportive team where new ideas are welcomed.

• You’ll have opportunities to learn, grow, and develop your skills.

✨Your Benefits

• Pensions scheme, free mortgage broker service & life assurance

• Wellbeing Benefits. Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops

• Endless learning and development opportunities at your fingertips, including fully funded qualifications

• Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance

• Discounts. Shopping, lifestyle & cinema discounts

📚 Experience We’re Looking For

• A UK driver’s license with access to a vehicle.

• Experience in community engagement and partnership working.

🧩 Inclusion & Accessibility

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

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