We Are Hiring - Quality Audit Assistant

Xyla Digital Therapies (part of Acacium Group)
Remote
Full-Time, Permanent
Competitive salary

We are hiring a Quality Audit Assistant to join Xyla Digital Therapies, a leading provider of digital mental health and wellbeing services that helps improve access to high-quality care across the UK.

In this role, you will support the delivery of non-clinical quality assurance activities across our clinical network, ensuring compliance with agreed standards, policies and processes. You will conduct audits, review data and records, provide constructive feedback, and contribute to continuous quality improvement initiatives that help drive excellence across our services.

In this role, you will:

• Conduct quality audits against agreed standards, policies and processes across the clinical network.

• Review non-clinical data and records, identifying discrepancies, omissions and opportunities for improvement.

• Produce accurate audit reports and provide clear, constructive feedback to therapists based on audit findings.

• Monitor quality trends and escalate risks, concerns or significant findings where appropriate.

• Support quality improvement projects and promote best practice, compliance and effective record keeping across the network.

What we're looking for:

• Strong attention to detail with the ability to accurately review information against established standards.

• Excellent written and verbal communication skills, including the ability to provide constructive feedback.

• Experience using Microsoft Office applications, including Outlook, Word and Excel.

• Strong organisational and analytical skills, with the ability to prioritise workload, meet deadlines and identify discrepancies or areas of concern.

Your Benefits

• Your benefits package: Our company-funded benefits package includes employer pension contributions, life assurance and healthcare benefits, designed to support your financial wellbeing.

• Time to recharge: Enjoy 25 days’ annual leave plus Bank Holidays, with your holiday entitlement increasing with length of service.

• Flexible benefits to support you: Choose from a range of optional benefits including private medical insurance, critical illness cover, dental insurance, a healthcare cash plan, holiday buy and sell, a gym scheme, car scheme, bike scheme, technology voucher scheme and season ticket travel loans.

• Supporting your wellbeing: Access 24/7 wellbeing support for you and your immediate family, including an Employee Assistance Programme, digital wellbeing app and resources to support your mental, physical, social and financial wellbeing.

• Supporting you and your family: Receive discounted neurodevelopmental assessments for you and your loved ones.

• Save money every day: Enjoy instant discounts through our benefits platform on shopping, travel, entertainment, dining, lifestyle and much more.

• Grow your career: You’ll have access to fully funded professional qualifications through our apprenticeship programmes, mentoring and coaching, leadership development programmes, online learning and development opportunities and the chance to build your career across our global organisation, operating across four continents.

• Recognition and community impact: We celebrate success through Long Service awards, exceptional performance and peer-to-peer recognition. You’ll also receive two paid volunteering days each year to support causes that matter to you.

About Acacium Group

Xyla Digital Therapies is part of Acacium Group, a global healthcare solutions partner providing staffing, managed services and innovative delivery models across the healthcare, social care and life sciences industries. We are a business with scale and leading digital capabilities, with a vision to be the leading global healthcare solutions partner.

We are powered by our people and leading digital capabilities, working with our partners to improve access to healthcare and deliver better outcomes. Our values, Putting People First, Always by Your Side and Driven by Excellence, guide everything we do.

Join us and play a key role in shaping the future of society and improving people’s lives.

Inclusion and accessibility

We are committed to creating a truly inclusive and diverse workplace where everyone feels valued, respected, and able to thrive. As an age-friendly and disability-confident employer, we welcome applications from people of all backgrounds, communities and ages, recognising the unique skills, experience and perspectives individuals bring at every stage of their career. Guided by our core value of Putting People First, we are committed to fostering an inclusive culture and will consider flexible working options and reasonable adjustments wherever possible to suit individual needs.