🌟 We’re Hiring: Contract Coordinator

Permanent, Full Time

Hybrid, based in Newcastle-Under-Lyme 2 days a week

£25,459 per annum

Are you an organised and proactive individual who thrives in a fast paced environment? We're looking for a Contract Coordinator to join our team and manage bookings for our care assessments service.

Acacium Group are a leading global healthcare delivery partner and we are hiring a Contract Coordinator. Part of Acacium Group, Xyla's care assessments team offer a range of assessment services to support local authorities in providing the best possible health outcomes for the communities they serve. Our teams regularly act as additional resource to aid local authorities in supporting as many individuals in their health needs as possible, whether that be determining eligibility for continuing healthcare, carrying out a deprivation of liberty assessment, or even occupational therapy or physiotherapy assessments.

💡 About the Role

In this role, you will:

• Coordinate reviews, assessments or appeal meetings to set targets.

• Document appeal proceedings by accurately taking minutes during meetings and preparing documentation for representatives, clinicians or social workers.

• Obtain required documentation from stakeholders, including care home and GP records within agreed timeframes.

• Act as a central point of contact for the department, liaising with our clinical teams, integrated care boards, educational settings, as well as service users and their families.

This is a role where your organisation skills and attention to detail will make a real difference.

🎯 What You’ll Bring

We don’t expect perfection. If most of this sounds like you, we’d love to hear from you:

• Excellent organisation and time management skills.

• Competence with Microsoft Packages.

• A creative thinker with the ability to professionally challenge.

🌍 Why Join Us?

• Your work will directly shape decisions that improve our services.

• You’ll help us maximise value by ensuring data quality.

• You’ll be part of a supportive team where new ideas are welcomed.

• You’ll have opportunities to learn, grow, and develop your skills.

✨Your Benefits

• Pensions scheme, free mortgage broker service & life assurance

• Wellbeing Benefits. Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops

• Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance

• Discounts. Shopping, lifestyle & cinema discounts

📚 Experience We’re Looking For

• Strong administration experience.

• Customer service experience with excellent written and verbal communication skills.

• Experience managing stakeholders at all levels.

If you don’t meet every requirement but believe you’d be a strong fit, please apply anyway, we value diverse experiences.

🧩 Inclusion & Accessibility

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

#INDENT2022