🌟 We’re Hiring: Supported Living Manager

Permanent, Full Time + on call telephone support on a rota system

Field based with frequent travel across Wrexham

£35,000-£40,000 + £3,000 car allowance

Are you passionate about delivering exceptional care and making a real difference in supported living services? We’re looking for a Supported Living Manager to provide operational leadership and oversight across supported living services for individuals with learning disabilities, autism, physical disabilities, and mental health needs.

Acacium Group are a leading global healthcare delivery partner and we are hiring a Supported Living Manager. Part of Acacium Group, Thornbury Community Services are a team of exceptional and conscientious nurses and care staff with high-quality care as their number one priority. This enables us to deliver the best complex care at home or in the community, 24/7 or whenever our service users need it. With compassion, integrity and dedication, we help empower people to achieve personal aspirations, as well as providing care tailored to their needs. Making a positive difference to our client’s lives is our passion and it’s this that sets us apart.

💡 About the Role

In this role, you will:

• Ensure effective oversight and management of staff rotas, including proactive planning to maintain safe staffing levels in line with assessed needs, risk profiles and regulatory requirements.

• Contribute to audits, quality improvement plans, incident reviews and inspections, ensuring compliance with regulatory standards, organisational policies, safeguarding procedures and regulatory frameworks.

• Oversee person‑centred care planning, risk assessments, support plans, positive risk‑taking and reviews, ensuring those plans promote independence, wellbeing, and least restrictive practice.

• Build effective relationships with individuals, families, MDT colleagues, commissioners, and external agencies.

🎯 What You’ll Bring

• Strong leadership, coaching, and relationship‑building skills.

• Ability to analyse data, identify trends, and implement improvements.

• Calm, confident, and resilient when managing crises or challenging situations.

🌍 Why Join Us?

• Your work will directly shape decisions that improve our services.

• You’ll help us maximise value by ensuring data quality.

• You’ll be part of a supportive team where new ideas are welcomed.

• You’ll have opportunities to learn, grow, and develop your skills.

✨Your Benefits

• Pensions scheme, free mortgage broker service & life assurance

• Wellbeing Benefits - Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops

• Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance

• Discounts. Shopping, lifestyle & cinema discounts

📚 Experience and Qualifications We’re Looking For

• Level 5 Diploma in Leadership & Management for Adult Care (or working toward)

• Mandatory training relevant to Health & Social Care

• Experience managing supported living or community‑based services for adults with learning disabilities, autism, mental health needs, or physical disabilities.

• Strong understanding of CQC regulatory standards, safeguarding legislation, MCA/DoLS/Liberty Protection Safeguards, Care Act 2014.

🧩 Inclusion & Accessibility

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

#INDCLIN2022