Agency Delivery Partner

Pulse, Acacium Group

Location: Stoke-On-Trent
Type: Full Time, Permanent Role
Schedule: Monday-Friday, 9am – 5:30pm

Compensation: £26,700 per anum

Are you passionate about recruitment but prefer engaging with candidates over business development? If you thrive on building relationships, matching talent to opportunity, and delivering exceptional service, this could be the perfect role for you.

Pulse, part of the Acacium Group, is a leading healthcare staffing agency, placing doctors, nurses, and allied health professionals into both NHS and private sector roles. We’re expanding our team and looking for Agency Delivery Partners to join our growing delivery function.

This is a 180 recruitment role—focused entirely on candidate delivery and client coordination, with no sales or business development involved.

What You’ll Be Doing

As an Agency Delivery Partner, you’ll play a key role in ensuring our healthcare professionals are matched to the right opportunities. Your responsibilities will include:

• Writing and posting job adverts, screening applications, and sourcing candidates
• Engaging with candidates to fill demand across our Master Vendor and MSP contracts
• Booking shifts and managing candidate availability
• Liaising with clients to ensure seamless service delivery
• Negotiating rates using pre-agreed rate cards—no cold calling or sales targets

What We’re Looking For

We’re seeking confident, personable, and professional individuals who are passionate about delivering a first-class candidate experience. You’ll ideally bring:

• Experience in recruitment, talent attraction, or customer service
• Strong relationship-building and communication skills
• Knowledge of healthcare roles (desirable but not essential)
• Understanding of compliance and safeguarding processes
• Proven ability to manage time and workflow in a fast-paced environment
• A proactive, resilient, and solutions-focused mindset

Why Join Pulse?

• Be part of a purpose-driven organisation making a real impact in healthcare
• Work in a supportive, collaborative team environment
• Enjoy a structured role with clear goals and no business development pressure
• Access to ongoing training, development, and career progression opportunities

Our Inclusion Commitment

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.