Contract Manager

Bank Partners (Part of Acacium Group)

Hybrid working with at least 3 days per week at Central London Hospital site and occasional London office attendance when required.

Permanent, full time (37.5 hours), Monday - Friday

Competitive Salary with achievable quarterly bonus

Unlock your potential:

We have an exciting oppourtunity for a Contract Manager who will play a critical role in ensuring effective contract management and successful partnership engagement with internal stakeholders and with NHS Trusts. This position requires exceptional diligence, negotiation skills, and a thorough understanding of contract terms and conditions and staffing needs. The Contract Manager collaborates closely with internal and external stakeholders, including Bank Partners teams, to meet contractual obligations, mitigate risks, and exceed client expectations.You will manage and lead a small team of Bank Partners staff leading a team to success whilst acting as an escalation point to ensure the smooth contract delivery.

Part of Acacium Group, Bank Partners is an established, reputable, multi-award-winning business that provide high-quality, independent staffing and services to some of the largest trusts in the NHS. We work in partnership with each of our trusts to support staff shortages across the wards seamlessly and efficiently. Our highly skilled healthcare professionals work with us because we’re able to offer them opportunities at some of the most prestigious NHS and NHS Foundation Trusts in the UK.

Every day you will...

• Foster robust working relationships with both internal and external stakeholders. Cultivating trust and collaboration to enhance partnerships whilst understanding of business objectives, challenges, and requirements then aligning strategies to meet client needs.
• Ensure efficient day-to-day management of an on-site team. Regular 1:1's and objective setting where you will support in providing coaching, training and creating development plans to drive success against KPI's.
• Resolve conflicts promptly and effectively whilst skilfully negotiating solutions to ensure mutual satisfaction and sustained partnerships.
• Regularly assess and analyse contract performance. Deliver against key KPI’s and metrics, deliverables, and milestones whilst identifying areas for enhancement and recommending solutions to improve effectiveness and efficiency.
• Proactively identify and pursue new business opportunities within the contract. looking for ways to enhance revenue upsell and cross-sell of Group services.
• Hold internal partners accountable for performance maintaining and tracking relevant key performance indicators (KPIs) and reporting outcomes to NHS Trusts and within internal operations meetings.

What's in it for you?

We love exceptional people, and in return, we offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including:

• Dedication to developing you and your career- we can give you the tools, guidance and support you need to be successful in your career
• Progression and development opportunities across a global organisation with over 20 different brands
• Workplace pension scheme
• Gym Flex- discounted gym memberships, UK-wide!
• Regular events and incentives
• Discounted Tastecard membership
• Reward Portal, offering discounts on shops, restaurants and bars
• Free flu vaccinations
• Cycle to Work scheme
• Health Assessments and Dental Insurance
• Life Assurance, Critical Illness Cover and Private Medical Insurance
• Annual top performers award with £1000 voucher

Join us and make a difference!

If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.

We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.

Join us and play a key part of shaping the future of society and improving people’s lives!

To thrive in this role, you will have...

• Proven experience within Healthcare in a Account/Contract Management or in a similar client-facing role 
• Experience in the recruitment/temporary workforce sector being highly advantageous.
• Previous line management experience to support staff development, workload management and dirivng the team to achieving contract KPI's.
• Organisational and multitasking skills with demonstrable resiliance and an ability to work under pressure 
• An analytical data led approach and able to demonstrate excellent communication, negotiation, and presentation skills, strong business acumen and understanding of sales processes.
• Ability to build and maintain strong working relationships with clients and internal stakeholders with good people skills for effective liaison with customers and internal teams.

Our Inclusion Commitment:

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

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