🌟 We’re Hiring: Contract Coordinator

Xyla, part of Acacium Group

Remote working with occasional office visits

3-6 months fixed term contract

£24,960 per annum

Are you a passionate and customer-focused individual? We’re looking for a Contract Coordinator to join our team and schedule neurodiversity and mental health assessments for service users, collaborating with a range of internal and external stakeholders across the service.

Acacium Group are a leading global healthcare delivery partner and we are hiring a Contract Coordinator. Part of Acacium Group, Xyla's mental health support team provides a wide range of mental health services to support the NHS and local authorities across the UK. Our goal is to make sure everyone gets the help they need quickly and easily. We provide people with adult digital mental health support, children and young people digital mental health support, group mental health support and mental health assessments.

💡 About the Role

In this role, you will:

• Coordinate reviews, assessments, and multi-disciplinary team meetings to set KPIs and ensure efficient and effective project delivery
• Act as a central point of contact for the department, liaising with our clinical teams, ICBs, educational settings, as well as service users and their families
• Meet and work with service users and their families in a sensitive and empathetic way, often at a great time of stress and uncertainty
• Have a desire to learn neurodiversity assessment processes and be driven to identify ways to improve processes and service delivery

This is a role where your attention to detail and communication skills will really make a difference.

🎯 What You’ll Bring

We don’t expect perfection. If most of this sounds like you, we’d love to hear from you:

• Confidence working with Microsoft packages like Word, Excel and Outlook.
• Good written and verbal communication skills.
• Confidence over the phone

🌍 Why Join Us?

• Your work will directly shape decisions that improve our services.
• You’ll help us maximise value by ensuring data quality.
• You’ll be part of a supportive team where new ideas are welcomed.
• You’ll have opportunities to learn, grow, and develop your skills.

✨Your Benefits

• Pensions scheme, free mortgage broker service & life assurance
• Wellbeing Benefits. Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops
• Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance
• Discounts. Shopping, lifestyle & cinema discounts

📚 Experience We’re Looking For

• Experience working towards targets and deadlines
  
• Administration experience
• Experience supporting customers over the phone

If you don’t meet every requirement but believe you’d be a strong fit, please apply anyway, we value diverse experiences.

🧩 Inclusion & Accessibility

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

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